Frequently Asked Questions

DO YOU SHIP INTERNATIONALLY ?

Yes, We ship worldwide to ensure good customer experience for each and everyone who shop on our website.

HOW LONG DOES SHIPPING TAKE?

For domestic orders in the Canada, it will normally take 14 to 21 business days. For International orders, please allow up to 30 days.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa, MasterCard, Discover, American Express, PayPal

DO YOU OFFER REFUND?

Yes ! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that have not been addressed in our FAQ, please contact us at lightcityshop@gmail.com and we will get back to you as soon as possible.